Privacy Policy


We are The Loop (The Family Loop Ltd), company number 10628276. Our registered office and trading address is Didsbury Business Centre, Barlow Moor Road, Manchester, England, M20 2PW. This privacy policy explains how we use any personal information we collect about you when you use our website. When you sign up to The Loop you give consent, which is the legal basis for processing your data and means you agree that we can use the data you provide in accordance with this privacy policy.

What data are you collecting?

We want to protect your privacy so we only collect and keep the minimum amount of data, for the shortest period of time we need for you to take part in projects. We collect information about you when you register with us. We also collect information when you complete recruitment surveys, provide feedback and participate in competitions. We also collect website usage data using cookies. We collect all of the information you provide when you fill in our forms including your name, address, age, ages of your children, email address, social media account details and telephone number. When we run competition or recruit for campaigns we often use Survey Monkey as our trusted survey system partner and we send out emails via MailChimp, both are fully GDPR compliant. Also, we sometimes employ freelancers who help us with our projects and again they abide by GDPR guidelines. Such companies and individuals will only have access to the personal data they need to perform these functions, they may not use it for any other purposes and are required to process the data in accordance with data protection laws and regulation applicable in the United Kingdom. All data we collect in held in accordance with General Data Protection Regulation (GDPR).

How we use that information

We use that information so we can match you to take part in our projects or to contact you about current projects or upcoming projects. We do not pass your details onto third parties. It is necessary to register on our panel in order to take part in our range of projects. Admission to and membership of the panel is free of charge and does not oblige you to take part in any projects, and you can choose to end your membership at any time. Please note that if we are requested by the police, government, regulatory or other body investigating suspected illegal activities to provide your personal data and/or use details, we are entitled to do so. Your information may be disclosed to any successors of our business, in the event of a re-organisation, merger or sale, for them to use for the purposes as set out in this Privacy Policy. We take all sensible precautions to protect your data and prevent others from viewing it. You have the right to unsubscribe from The Loop at any time – you can do that by clicking on the unsubscribe link on the bottom of our emails or via

How long is the data stored?

We store your personal data only for as long as is necessary in order to fulfil the purposes described above. We review and audit our data every 12 months and delete data that is no longer required or become inactive.


Cookies are text files placed on your computer to collect internet log information and visitor behaviour information. This information tracks visitor use of The Loop website and creates statistical reports on website activity. You can read more about cookies at You can stop your computer accepting cookies but it can mean the website doesn’t work quite as well.

Changes to our privacy policy

We regularly review our privacy and data handling policies and will show any updates on our website. This privacy policy was last updated on 23rd April 2018.

Contacting us

If you have any questions about our privacy policy, wish to make a complaint, or want to know what information we have collected about you or your rights to access that information, please email us at You can correct any factual errors or ask us to remove your details from The Loop. For more information explaining how we use your information see our privacy policy.